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Help us help the world agree faster.

Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it**.**

Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity.

The key bits

The challenge

2026 is a big growth year for Juro. Our customer base is growing fast, especially in the US, and more teams are relying on us day to day.

A lot of our customers have got early value from Juro and are ready for what comes next. They want more guidance, better alignment across their teams, and help embedding Juro into how they really work. Automation gets us part of the way, but at this stage, great Customer Success — led by people, not just processes — is what drives long-term impact.

As a Customer Success Manager you’ll co-own a scaled portfolio of customers and play a key role in helping it grow and mature. You’ll partner closely with legal and ops leaders to build momentum, deepen adoption, and shape how our scaled CS model evolves as Juro grows.

🏆 Success for you means:

  1. Keeping customers with us and growing their accounts by owning renewals and expansion across a low-touch portfolio.
  2. Building and improving the ways we work with customers so it actually fits how they operate.
  3. Helping customers see real value faster, and continuing to reinforce that value over time.
  4. Building strong, trusted relationships with the right people at each customer: from exec sponsors to day-to-day operators and cross-functional partners.

Why join us