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Help us help the world agree faster.

Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it**.**

Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity.

The key bits

The challenge

Our Senior Customer Support Specialist Jimmy has been successfully serving our portfolio of high-growth companies (like Deliveroo, Trustpilot and On Running) and solving their needs every day since Oct 2021.

As we scale, with now over 450 customers, we look for a 2nd specialist to help us build out scaleable support processes and continue to enable our customers to the highest standard.

You’ll play a key role in our Support team, helping us achieve our goals and set customers up for success. You'll manage Juro's help centre, creating helpful articles and supporting product updates as our platform evolves.

Your mission is to make customers successful by:

1. Providing excellent, timely support on their Juro queries.
2. Being a trusted advisor and source of guidance on Juro through solving their problems with contract management.
3. Identifying opportunities to improve Juro products and services, including documentation and resources for self-serve learning.

Success for you means: